Open to all customers residing in Malaysia, aged 18 and above

Challenge participation is valid for first-time or repeat buyers who purchase 6 boxes (12-week supply) of Haéria Pro.

Customers must purchase 6 boxes of Haéria Pro via our official approved channels and platforms during the campaign period. Official channels include, but are not limited to, the official Kinohimitsu Malaysia website [my.kinohimitsu.com], our official brand stores on [Shopee, Lazada, Tiktok], and authorized retail partners [Watsons] as explicitly listed on our official website. Purchases made from any other non approved sources / sales channels will not be eligible for this challenge.

All 6 boxes of Kinohimitsu Haéria Pro must be purchased in a span of 10 weeks. Multiple receipts are accepted.

Challenge is valid for purchases made from 23 July 2025 to 31 December 2025.

Last date of registration for this campaign is 31 December 2025.

To qualify for the reward, participants must complete the full 12-week challenge and answer our questions via our official WhatsApp chat, which will be prompted to you every 4 weeks.

Extra incentive will be given when you provide a written testimonial at the end of 12 weeks.

Participants who complete the challenge and fully reply to all questions (throughout the 12 weeks) will receive 6 boxes of Haéria Pro (free of charge), delivered to their address within 2–4 weeks of verification.

If no visible improvements are experienced after completing the full 12-week Haéria Pro Challenge, customers may request a full refund.
To be eligible for a refund, customers must:

Submit their refund request within 30 days of completing the challenge

Provide verifiable evidence of consistent product usage and lack of efficacy, which includes.

• Dated ‘before’ and ‘after’ photographic or video evidence
• Detailed daily usage logs (e.g. written or digital)
• Any other documentation reasonably requested by Kinohimitsu

Refunds will be processed within 30 working days upon completion verification.

Final refunded amount will be based on the amount paid by the customer (excluding shipping or discounts, if applicable)

Kinohimitsu reserves the right to review and determine, at its sole discretion, whether sufficient evidence has been provided to support the claim of no visible improvements.

All submissions will be reviewed by the Kinohimitsu team for eligibility and completeness. Kinohimitsu reserves the right to decline entries that are incomplete, falsified, or submitted after the deadline. Furthermore, all decisions made by Kinohimitsu regarding eligibility, compliance with these Terms and Conditions, the interpretation of these Terms and Conditions, and the awarding of rewards or refunds, are final and binding on all participants. Any attempt by a participant to manipulate the submission process, to submit false or misleading information, or to otherwise defraud Kinohimitsu in any way, will result in immediate disqualification from the challenge and forfeiture of any entitlement to rewards or refunds.

Limited to one redemption (either free 6-box reward OR refund) per customer.

The free product reward is only valid for shipping within Malaysia. Kinohimitsu will not be responsible for delays caused by incomplete address details or courier issues. Furthermore, Kinohimitsu shall not be responsible for any technical malfunction, human error, failure of any electronic network, computer hardware or software, or any other issues beyond its reasonable control that may affect the submission, processing, or delivery of entries or rewards.

Kinohimitsu shall not be liable for any failure to perform or delay in performing its obligations under these Terms and Conditions if such failure or delay is caused by circumstances beyond its reasonable control, including, but not limited to, acts of God, war, terrorism, civil unrest, epidemic or pandemic, government acts, natural disasters, or any technical failures not attributable to Kinohimitsu.

By participating, customers agree that their submitted reviews (including any associated written testimonials, photos, or videos) may be used in Kinohimitsu’s marketing materials, including but not limited to social media, website, and email newsletters. Participants grant Kinohimitsu a perpetual, irrevocable, worldwide, royalty-free, non-exclusive, sublicensable license to use, reproduce, modify, publish, distribute, and display such reviews in any media now known or hereafter developed, without further compensation or notification to the participant. Personal data will be handled according to our Privacy Policy.

Kinohimitsu reserves the right to amend or terminate this campaign at any time without prior notice.